Privacy Policy
Last Updated: March 2026
HBS Developments Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://www.hbs-developments.co.uk/ or engage with our services.
HBS Developments Ltd is the "data controller" of the personal data you provide to us.
1. Information We Collect
We may collect and process the following data about you:
Contact Information: Name, phone number, and email address provided via our contact form.
Project Details: Any information you provide regarding your home or loft conversion project.
Technical Data: IP address, browser type, and usage data collected via cookies and analytics (e.g., IONOS SiteAnalytics).
Communication Data: Records of any correspondence if you contact us by email or phone.
2. How We Use Your Information
We use your information for the following purposes:
To respond to your enquiries and provide quotes for loft conversions.
To carry out our obligations arising from any contracts entered into between you and us.
To improve our website performance and user experience.
To comply with legal and regulatory requirements.
3. Legal Basis for Processing
Under UK GDPR, we process your data under the following legal bases:
Consent: When you voluntarily fill out our contact form.
Contractual Necessity: When we need your details to provide a quote or perform building services.
Legitimate Interests: For website analytics and improving our business services.
4. How Long We Keep Your Data
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically 6 years for contract and tax records).
5. Sharing Your Information
We do not sell your personal data. We may share your information with:
Sub-contractors or Partners: Only as necessary to complete your loft conversion project.
Service Providers: Third-party providers who host our website (IONOS) or provide map services (Google Maps).
Legal Authorities: If required by law to do so.
6. Cookies and Tracking
Our website uses cookies to enhance your experience. You can manage your preferences through the "Privacy Settings" tool on our website.
IONOS SiteAnalytics: Used to understand visitor behavior without identifying individual users personally.
Google Maps: Embedded maps may collect data about your activity if you consent to load them.
7. Your Rights
Under the UK GDPR, you have the following rights:
Access: Request a copy of the data we hold about you.
Rectification: Ask us to correct inaccurate information.
Erasure: Ask us to delete your data (the "right to be forgotten").
Withdraw Consent: Where we rely on consent, you can withdraw it at any time.
To exercise these rights, please contact us at projects@hbs-developements.co.uk.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
HBS Developments Ltd 103 Western Avenue, Bournemouth, England, BH10 6HQ
Email: projects@hbs-developements.co.uk
Telephone: +44 (0)7890 027815
If you are unhappy with how we use your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.